This Privacy Policy explains how Task App, operated by Izzy Posh LLC ("we," "us"), collects, uses, shares, and protects personal information when people use our website, mobile application, and related services (the "App"). The App connects people and businesses posting tasks ("Askers") with people who choose to perform them ("Taskers"). It applies to visitors, Askers, Taskers, and people who contact us.
1 Information we collect
Account and contact information. We collect names, email addresses, phone numbers, login credentials, account preferences, and, where needed, business names, representatives, and billing details.
Task and transaction information. We collect task descriptions, location or service area, timing, agreed price, applications and acceptances, messages, attachments, completion evidence, ratings, complaints, support requests, and payment or payout records. A payment provider may collect card, bank, and tax information; we generally receive transaction status and limited payment details rather than full card numbers.
Tasker identity information. To verify that a Tasker is a real person and protect the marketplace, we may request a government ID, a selfie, legal name, date of birth, and verification results. We may compare the selfie with the ID ourselves or through a verification provider. We do not display ID images, ID numbers, or verification selfies to Posters or other Taskers. A public profile photo, if provided, is a separate item.
Device and use information. We collect IP address, device and browser type, app version, log data, approximate location derived from IP, and how the App is used. Camera and photo access are requested only when you take or choose a photo, or save an image. You can change device permissions, though some features may stop working.
Information from others. We may receive information from payment and identity verification providers, other users involved in a task, fraud and safety reports, and service providers that support the App. Do not upload another person’s personal information unless you have authority to share it and it is necessary for the task.
2 Why we use information
We use information to create and secure accounts; show and match tasks; enable communication and task completion; process and record payments if offered; verify Tasker identity; detect fraud, duplicate accounts, impersonation, and unsafe activity; answer support requests; investigate disputes; enforce our Terms; comply with law; and maintain and improve the App. We may send service messages about accounts and tasks. We send marketing only as permitted by applicable law, and you may opt out of marketing at any time.
3 ID and selfie verification
We collect a Tasker’s ID and selfie only for identity, fraud prevention, safety, and related legal compliance purposes. Access is limited to authorized personnel and verification providers with a need to perform those functions. We do not use these images for advertising or sell them. We do not publish them in a Tasker profile. Passing verification confirms only that an identity check was completed; it is not a background check or a guarantee of skill, licensing, conduct, or safety.
If the App or its provider creates a facial geometry template or uses automated facial matching or liveness detection, we will provide any separate notice and obtain any consent required before that feature is used. A Tasker who cannot or does not want to use an available method can contact us at info@jointask.app to ask whether another verification route is available; an alternative is not guaranteed.
4 How we share information
With the other party to a task. We share the profile, task details, messages, and completion information reasonably needed to decide on, coordinate, and complete the task. Posters and Taskers must use that information only for the task and must not copy or publish IDs, private contact details, or unrelated personal data.
With providers and partners. Hosting, communications, analytics, and support providers may process information on our behalf. Persona processes government ID and selfie images for identity verification. Intuit processes brand card and bank payments. Routable processes tasker payouts. These providers act under contract or, for payments, their own terms.
With AI providers. When you use Task AI chat, voice messages, or automatic proof checks, and you have agreed in the app, we send what that feature needs to OpenAI. That can include your name, email, messages, images you upload, and voice recordings. OpenAI processes that information to provide the feature. We do not send it until you allow it, and you can keep using the rest of the App if you do not.
For legal and safety reasons. We may disclose information when reasonably necessary to comply with law or valid process, protect users or others, investigate fraud or harm, enforce agreements, or establish and defend legal claims. If the business is reorganized or sold, information may transfer to a successor subject to applicable law.
We do not sell government ID images or verification selfies. Additional rights or choices concerning analytics or advertising data will be provided where required by applicable law.
5 Retention and deletion
We keep personal information only as long as reasonably needed for the purposes above, including active accounts, transaction records, disputes, fraud prevention, legal obligations, and applicable limitation periods. After that, we delete it or de-identify it where practicable. Our specific schedules are: ID and verification selfie images within 30 days after verification is completed; TASK does not create or retain facial templates; account and task records are kept while the account is active. After account closure, we delete or anonymize ordinary profile data within 30 days; we retain transaction-related task records for 3 years after task completion to address disputes, fraud, and reporting, unless a longer legal hold applies; payment and tax records are kept for 7 years after the end of the relevant tax year. A verification provider’s own retention must be consistent with these disclosures and its contract. We may preserve specific records longer when required by law, a pending dispute, or a documented safety investigation.
6 Security and international processing
We use reasonable administrative, technical, and organizational safeguards, including restricted access to identity files and protected transmission and storage. No system is completely secure. Please use a strong password and report suspected account misuse to info@jointask.app. Information may be stored or processed in countries where we or our providers operate; when applicable law requires protections for cross-border transfers, we will use them.
7 Your choices and rights
You may update certain account details, change device permissions, and opt out of promotional messages using the message instructions or by contacting us. You can start permanent account deletion in the app from Profile, under Delete account. Depending on where you live, you may have rights to access, correct, delete, or obtain a copy of your information; object to or restrict certain uses; withdraw consent where consent is the basis; or complain to a privacy regulator. Send requests to info@jointask.app. We may verify your identity before responding, and legal exceptions may apply. Closing an account does not automatically erase records we must retain.
8 Children
The App is intended for adults aged 18 or older and is not directed to children. If we learn that a child has provided personal information, we will take appropriate steps to remove it.
9 Changes and contact
We may update this Policy and post the new effective date. If a change materially affects how we use information, we will give additional notice as required by law. Contact Izzy Posh LLC, 9528 Miramar Rd
San Diego, CA 92126, United States, info@jointask.app about this Policy or privacy requests.